| Shipping Policy ORDER PROCESSING: Please allow 1 business day to process your order. Expect an email within 1 business day to let you know your order is on the way! STORE PICKUP – DEEJAY*B MUSIC 2186 Jackson Keller Rd. Ste 638 San Antonio, Texas 78213. Orders can be picked up daily, on the scheduled time. An email will be sent when your order is ready for pickup. |
LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the “continue to shipping” button. Local delivery is available for addresses within 20 mile radius of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
Orders placed before 3 pm during store hours 10 am – 4 pm will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open.
When your order is ready for delivery, you will receive an email with real-time tracking information.
FLAT RATE SHIPPING
Orders are generally shipped within 1 business day using USPS i.e. Canada Post’s delivery standard is 2 – 13 days. Flat rate shipping fee applies to orders shipping to locations outside U.S. region.
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
free shipping for orders over $75.
| INTERNATIONAL SHIPPING: We offer international shipping to all countries:. Shipping charges for your order will be calculated and displayed at checkout. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. DeeJay*B Music is not responsible for these charges if they are applied and are your responsibility as the customer. REFUNDS,, RETURNS AND EXCHANGES We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at support@deejaybmusic.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don’t hesitate to contact us at support@deejaybmusic.com. |